Family of three happy on the couch

General Manager

It all started in 1997, when Steve Holland decided to venture off on his own and start Holland Heating and Air Conditioning, Inc. Today, operating as Mr. Holland’s Home Services, Inc. growth and marketing dominance is in the air.

We are seeking an integrator General Manager to run the company. This position will require skills in working with a team of visionaries along with making sure that daily goals are met, financials are in order and that growth and profitability are number one priority.

Integrator is the person who is the tie breaker for the leadership team, is the glue for the organization, holds everything together, beats the drum (provides cadence), is accountable for the P&L results, executes the business plan, holds the Leadership team accountable, and is the steady force in the organization.”

Mr. Holland’s is a strong believer in a positive culture coupled with building a team of starts. As General Manager, you will be responsible to enhance the culture, add team members and build an amazing staff.

Responsibilities for General Manager:

  • Manage, coach and motivate all team members
  • Interact on all customer disputes, complaints and concerns
  • Write budget – annually
  • Facilitate monthly budget meetings
  • Monitor actual revenue to budget
  • Hold daily, weekly and monthly planning meetings
  • All staff members will report to you directly
  • Manage, coach and guide – Sales Team
  • Assist and monitor all marketing activity
  • Build goals program and development plans for all staff members
  • Monitor daily successes, weekly numbers and monthly numbers
  • Work with CSR’s to meet daily goals
  • Prevent the loss of opportunities
  • Be a GREAT motivator!
  • Traction Program
  • Drip Campaigns
  • Seek and find opportunities for growth
  • Streamline as many processes as possible
  • Seek and find ways for team to be more efficient

Essential skills, knowledge, and experience:

  • 5+ years in management
  • Adaptability, flexibility, integrity
  • Good communication skills and displays professionalism
  • Excellent verbal and written communication skills
  • Team player with high level of dedication
  • Positive culture awareness
  • Ability to work in a fast-paced environment
  • Knowledge of the HVAC industry is a plus but not necessary
  • High integrity, honesty and ethics is a must! Adhere to company values and culture
  • Competitive individual

Future opportunities and stability potential:

  • Very stable industry through all economic conditions
  • Opportunity to be part of something bigger than just a job!

Job Type: Full-time (8-5/7-4)

Experience: Computer Skills: 2+ years (preferred)

General Manager: 5 years as manager (preferred)


  • High school or equivalent (Required)
  • Undergraduate degree in sales or business (preferred)


  • Health, Dental and Vision insurance
  • Retirement Plan
  • Short term disability
  • 401K with match
  • Paid holidays
  • Paid vacation (PTO) with bonus accrual program to earn extra vacation
  • All veterans get Veterans Day off paid
  • Dinner for two each year on your wedding anniversary or on your birthday
  • Free Gym membership
  • And a host of other industry leading benefits!


  • Community involvement/ Volunteer opportunities
  • Fun events throughout the year
How to apply:
In person at W204 N16635 Jackson Dr., Jackson, WI 53037 or

Apply Online

ready for a replacement?
signs it’s time

Failing to heat or cool your home evenly or at all

Pooling water around your equipment

Continuously increasing energy bills

Too high or too low humidity levels in your home

Needing frequent repairs

Banging, rattling, grinding or squealing noises

Mr. Holland's testimonial image of family Mr. Holland's testimonial image of family
see What your
neighbors are saying

Great job by the whole team. From quote to installation and the follow-ups in between. We are very pleased.

Kevin M.

Great crew. Very nice guys. Very knowledgeable at their jobs. Would recommend them to anyone.

Sam G.

Respectful, diagnosed the heating problem, efficient doing the needed repair. Used the required PPE. Excellent employee.

Mary R.
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