About Mr. Holland’s Home Services

What Makes Our Southeastern Wisconsin HVAC Company Different?

Actually, this is one question that we don’t really like to answer because we feel that humility is far more important than bragging up the company. Plus, we are a firm believer in the adage “actions speak louder than words.” With some humility, we will give you a soft touch of why we feel our company is different.

Mission Statement

We are Always on Time – Never Late, The Customer Can’t Lose, 100% Satisfaction.

Vision

Our promise is to provide our customers with a positive experience that is VALUABLE, MEMORABLE, and REWARDING.

Company History

Mr. Holland’s Home Services started from humble beginnings back in 1997 and has grown to become a staple in the Milwaukee and its suburbs community. His first year of high school, Steve Holland worked for a farm equipment manufacturing business. After meeting his girlfriend, his life began to change. Kari Holland’s father was in the heating and air conditioning business. Steve was waiting to serve an apprenticeship as an electrician, and that time (1989-1990) was not a real good time to be an electrician. Steve said, “It was a pretty long waiting list, so Don Hostetter offered him a job and she quit hers and they started a heating and air conditioning business in 1997. Steve was working seven days a week morning to night because he was a one-man show called Holland’s Heating & Air Conditioning. Eventually, he started hiring more employees to help him with the business sides of things. That is when he got involved with AirTime 500 and learned how to run a business. The company changed names once again to 72 Degrees. In 2003, Jim Abrams reached out to him to join him as One Hour Heating & Air Conditioning franchisee to offer him an opportunity of a lifetime, Steve Holland said, “There are two ways you can do it. You can do everything yourself and try to figure everything out on your own as an independent. Or you can join forces with an organization.” After a while, Steve was on his own again and the name officially became Mr. Holland’s Heating & Air. This is where the catchy phrase seventeen-seventeen took off by the famous radio commercials. A few years later, the company added on the division called Mr. Holland’s Electric back in 2017. By July of 2020, Steve purchased a native Milwaukee company a division of Jacobus Energy, Quickflash Heating and Cooling. With a deep-rooted history in Southeastern Wisconsin starting in the 1960s. Mr. Holland’s Home Services has on-boarded their technicians and they now serve with the Mr. Holland’s team.

Our People

The first thing that makes us different is the folks that work for our company. We strongly believe in team and family. Mr. Holland’s Home Services has some of the finest, most considerate, caring, and respectful employees that any owner could wish for; couple that with a positive attitude and we have no concerns for our customers. We already know they will be taken care of.

Training & Education

The second thing that really sets us apart is the amount of time, effort, and money we invest in training and education. Our education budget is larger than most of our competitors’ entire marketing budgets. We know that if you invest in your people they will invest in your customers with quality work and respect.

Personal Responsibility

The third item that really sets us apart is our level of personal responsibility. Let’s make this easy! If we screw up, we’ll make it right! No excuses, no complaining, no baloney! Our goal is to make our customers happy and feel valued.

Community Involvement

Lastly, our concern for our community and the people of this world. We believe that businesses should be profitable, but we also believe that businesses should invest in their communities and share a set of principles and core values with our staff that aligns with making our community and our world a better place.

At Mr. Holland’s Home Services, we care about other people. We will continue to support organizations within our community and outside of our country. We are not looking for praise nor are we seeking a pat on the back. What we want is to place a smile on a young child’s face or help a single mom overcome a challenge. There are real-life issues that face people in our communities. I believe that if we all do our part many challenges in our country and abroad could be solved.

The question was—what makes us different? We’ll leave that one for you. Like we stated earlier, “action speaks louder than words..” Just give us a try. If you choose another HVAC company in Southeastern Wisconsin, that’s okay. We respect capitalism and the free market.

Give us a call at (262) 677-1037 to schedule an appointment or if you have questions about our company!