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FAQ

  • AC Replacement

    • Knowing when to switch from repairs to a replacement can save you money and frustration. While no one wants to replace a major appliance unnecessarily, continuing to fix an outdated and inefficient unit can be a costly mistake.

      If you're unsure, ask yourself these questions:

      • Is your system over 10 years old? The average lifespan of an AC unit is about 10-15 years. As it ages, its efficiency declines, and parts fail more frequently.
      • Are your energy bills getting higher? An older AC has to work much harder to cool your home, which leads to a noticeable increase in your monthly energy consumption. A new, high-efficiency model can offer significant savings.
      • How often are you scheduling an AC repair? If you have repair technicians on speed dial, it’s a clear sign your system is on its last legs. The cumulative cost of these repairs can often add up to a substantial portion of a new unit's price.
    • Choosing a new air conditioner involves more than just picking a brand. The system must be correctly matched to your home to perform well. Think of it like buying shoes: a pair that is a size that's too big or too small will be more trouble than it's worth. Our team can help you find that perfect fit by considering the essential factors. We can even perform electrical inspections to confirm your panel is ready for a modern system.

      Here are the key elements we review with you:

      • Proper sizing. We calculate your home's cooling load based on its square footage, window placement, and insulation levels. This determines the right size, or "tonnage," for your AC, allowing it to cool your home effectively without wasting energy.
      • Energy efficiency. Modern air conditioners have a SEER (Seasonal Energy Efficiency Ratio) rating. A higher SEER rating means greater efficiency, directly translating to lower energy bills over the unit's life.
      • System type. A traditional central AC may be the right fit depending on your setup. A heat pump offers year-round comfort in one efficient unit for homes that need heating and cooling. Mini splits are a smart option for properties in areas like Germantown or Jackson that don’t have existing ductwork.
    • The best time to replace your air conditioner is before you have to. By planning your installation, you can avoid the stress and discomfort of a sudden breakdown during a heatwave.

      The ideal times for a planned replacement are during the milder "shoulder seasons" of spring and fall.

      Scheduling during these periods means you won't be without cooling when you need it most. It also allows for greater flexibility in planning an installation date that works best for you. This proactive mindset applies to all your home’s critical systems. For example, the same logic can be used when planning a future furnace replacement or scheduling maintenance for your water heaters.

  • Drain Excavation

    • Yes, in most cases, we can get water flowing so you can use your home’s drains during the project.
    • Depending on the severity of the issue, work can take as little as a day or up to a week for larger jobs.
    • Look for slow drains, foul odors, gurgling noises, or unusually green spots in your yard.
    • Yes, our sewer replacements come with warranties for your peace of mind.
    • Absolutely! We understand the cost of excavation and repair can be significant, so we provide flexible financing to fit your budget.
    • Root intrusion occurs when tree roots grow into sewer pipes, causing blockages and eventual pipe damage. Regular maintenance can delay the issue, but excavation is often necessary to fully resolve it.